About TracFone

TracFone Wireless is America’s largest no-contract cell phone provider in the U.S., with over 22.4 million subscribers. TracFone Wireless is a subsidiary of América Móvil S.A.B. de C.V. ("AMX") (BMV: AMX; NYSE: AMX; Nasdaq: AMOV; LATIBEX: XAMXL). AMX is the leading provider of telecommunication services in Latin America. As of end of fourth Quarter 2012, it had 261.6 million wireless subscribers and 64.1 million fixed revenue generating units in the Americas.

Our formula for success is simple — exclusive focus on "No-Contract" cell phones and service. It's all we do. Our customers enjoy the freedom and flexibility our services provide. TracFone Wireless believes that cell phone ownership is a right, not a privilege and an important part of everyone's life for success in today's world. Everyone should have the right to always know what their cell phone service will cost and no one should have to pay more than they want or can afford. TracFone Wireless believes in making the cost to own & maintain a cell phone as low as possible and TracFone Wireless never charges extra fees to activate, reactivate or cancel your service.

We market four brands that cover everyone's needs for cellular service: the TracFone brand is for light users that want the lowest out-of-pocket costs, while the NET10 brand is for flexibility, allowing you to switch from Unlimited and other no–contract monthly plans to Pay As You Go, as often as you'd like. Straight Talk is for anyone that wants "everything you need in a cell phone without a contract" with its “All You Need” and “Unlimited” plans, sold exclusively at Walmart; the SafeLink brand is a government supported program that provides a free cell phone and airtime each month for income-eligible customers.

Our Brands
Our Phones

TracFone Wireless offers handsets from only the leading manufacturers such as Motorola, Nokia, LG, Kyocera and Samsung, for as low as $9.99. We are able to bring the highest quality phones and features to customers at the best prices. TracFone Wireless offers a range of cell phones that include Candy Bar style, Camera, Flip, Sliders, Smart Phones, Touch Screen and QWERTY keyboard phones. Click here for phone details.

Our Coverage

TracFone Wireless is known for its coverage in 99.6% of the cellular populations. We are contracted with the major carriers to bring you the same level of coverage by providing connectivity through the same cellular towers. To verify your coverage area, service and cell phone availability, please enter your Zip Code at the Buy Phones page.

Our Retailers

TracFone Wireless markets its handsets and airtime cards at over 80,000 retail locations across the United States, Hawaii, Alaska and Puerto Rico. SafeLink is only available by registering online at safelink.com, albeit SafeLink customers may purchase TracFone airtime cards at over 80,000 retail locations.

Contact Information

For Customer Service
TracFone: 1-800-867-7183
SafeLink: 1-800-378-1684
NET10: 1-877-836-2368
Straight Talk: 1-877-430-2355

Mailing Address:
TracFone Wireless, Inc.
9700 NW 112th Avenue
Miami, FL 33178

or Corporate Email Communications
Or call us at: 1-800-876-5753